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MGT 312T Wk 2 - Apply Individual Differences

MGT 312T Wk 2 - Apply Individual Differences PLDZ-15560
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MGT 312T Wk 2 - Apply Individual Differences

LeasePlan Effectively Manages Diversity

 

The term, glass ceiling, was used to represent an absolute barrier or solid roadblock that prevented women from advancing to higher-level positions. The ceiling resulted in women finding themselves stuck in lower-level jobs, ones that did not have profit and loss responsibility, and jobs with less visibility, power, and influence. This scenario is changing. This case illustrates the impact motivated leadership and changing company policies can have on gender diversity in the workplace. According to the United States Department of Labor, compared to women comprising 21 percent of the workforce in 1920, women comprised nearly half of the workforce in the United States in 2013, making gender diversity issues more and more important. This activity asks you to identify and apply your knowledge of such aspects of diversity.

 

Read the case below and answer the questions that follow.

 

In 2003, the representatives of LeasePlan USA's top customers were mostly women, as was the majority of the company's employees. However, men represented a large majority of top managers at the company, reflecting the old-boys network type culture that dominated the fleet industry. New leadership decided to change this and provided career counseling to women, revised reward systems to focus on performance instead of seniority, and replaced some existing managers. Two years ago, only one of seven top executives was a woman. Now, three of the top eight executives are women.

 

The company's new chief executive claims that these changes are motivated by strategy rather than political correctness. He says, "LeasePlan doesn't build anything…Our sustainable competitive advantages are people." LeasePlan now also implements a development program catered specifically for female employees. The program includes skills assessments, career guidance, communications, brand building, and panel discussions with female executives from other companies.

 

LeasePlan's efforts have yielded very positive results in a short period of time. For example, a 2006 survey showed that 35 percent of women agreed that "management supports my efforts to manage my career," which was improved the following year to 47 percent. A growing percentage of women also feel that their opportunities are growing—increased to 30 percent from 22 percent.

 

Gerri Patton, Director of Client Activation, says the program helped her become more confident and outspoken. The 23-year LeasePlan veteran encourages her female subordinates to apply. "I wish I would have done that program 10 or 15 years ago," she says. "There's no telling where I would be...The sky would've been the limit."

 

According to Eagly and Carli, and also supported by subsequent data analysis by the textbook authors, women have broken through the glass ceiling. Based on what you have read in the case, which of the following trends in gender diversity appears to be most supported by the outcomes of LeasePlan’s program changes?

Multiple Choice

  •     

Educational attainment—women earned the majority of bachelor’s and master’s degrees from 2006 through 2012.

  •     

Increases in seats on boards of directors—in Fortune 550 firms up to 16.6 percent in 2013 from only 9.6 percent in 1995.

  •     

Leadership positions—in educational institutions in 2010, women represented 18.7 percent of college presidents and 29.9 percent of board members.

  •     

Court Appointments—in federal court in 2013, women received 32 percent and 30 percent respectively of appointments to federal courts of appeals and US district court judge positions.

  •     

None of these

 

 

Which of Thomas’s generic action options for managing diversity is most illustrated in the case?

Multiple Choice

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Suppress

  •     

Isolate

  •     

Deny

  •     

Include/exclude

  •     

Tolerate

 

Based on the information in the case, which of the following barriers and challenges to managing diversity that were identified in the text appear to have been present at LeasePlan?

Multiple Choice

  •     

An unsupportive or hostile work environment

  •     

Poor career planning

  •     

A negative diversity climate

  •     

Inaccurate stereotypes

  •     

Difficulty in balancing career and family issues

 

 

Todd McFarlane—Personality and Perception

 

Perceptions have both positive and negative implications at work. For example, our perceptions of groups of people (e.g., stereotypes) can be very problematic as generalizing the attributes of the group to any given individual, or vice versa, is often inaccurate. On the other hand, positive expectations of others can enhance their performance. And the attributions we make regarding the causes of people’s performance (good or bad) are often consequential for managers, employees, and employers. This exercise asks you to apply your knowledge of perceptions and attributions to the McFarlane Companies video.

 

This activity is important because as a manager, your perceptions of others and attributions for their behavior profoundly affect both your interactions with others and your decisions about others.

 

The goal of this exercise is to for you to identify how perceptions, stereotypes, and attributions affect business.

 

Click the ? button to watch the video. Then, answer the questions that follow.

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