LDR 535 Wk 4 - Practice: Knowledge Check

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LDR 535 Wk 4 - Practice: Knowledge Check

In My American Journey and It Worked for Me, which of the following rules is identified by Colin Powell that is gleaned from his years of experience?

Multiple Choice

• Check small things
• Always prepare
• Uphold discipline
• Pursue with force

Identify the beliefs and common values of the participative leadership.

Multiple Choice

• A reliance on consensus to manage conflict
• Full and free communication
• None of these
• All of these
• A basically human bias

In the words of J.W. Marriott, the founding philosophy of Marriott International is:

Multiple Choice

• "Measure twice, cut once; the guest is always right; travel is a birth right."
• "Don't put off until tomorrow what you can do today."
• "Early to bed, early to rise, work hard, and advertise."
• "Take care of the associates, the associates will take care of the guests, and the guests will come back again and again."

Both responsibility and ________ come with the office of leadership.

Multiple Choice

• confusion
• dependence
• wealth
• power

According to Deming, which of the following is a way to improve quality?

Multiple Choice

• Removing barriers to pride of work
• Setting high standards
• Improving job training
• All of these
• Providing a high level of supervision

Which of the following is leadership by intimidation and operates primarily on the principles of fear?

Multiple Choice

• Expert power
• Charisma power
• Coercive power
• Legitimate power

Frederick Winslow Taylor has most likely been criticized for advocating a(n) _____.

Multiple Choice

• elaborate reward system for employees
• systematic approach to problem solving
• extreme division of labor
• scientific selection and training methodology for employees

Multiple Choice

• 17 habits
• 13 secrets
• 10 commandments
• 12 rules
• 14 points