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OPS 571T Wk 2 – Apply: Week 2 Assignment

OPS 571T Wk 2 – Apply: Week 2 Assignment PLDZ-12728 Free
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OPS 571T Wk 2 – Apply: Week 2 Assignment

A quality guru named Joseph M. Juran is well known for his program structured around "14 points" for management.

True or False

 

While small business organizations can seek to achieve the Baldrige National Quality Award, hospitals cannot.

True or False

 

When we use a make-to-stock production process, we control our production based on a desired amount of finished goods inventory.

True or False

 

Consider a three sequentially stepped process named as Process A, Process B and Process C. Input comes into Process A. Output form A goes into Process B. Output from B goes into Process C. Output of C is the final output. Suppose that it takes 2 minutes per unit in Process A, 3 minutes per unit in Process B and 1 minute per unit in Process C. Suppose further that Process A receives input at the rate of 30 per hour. Which process will be experiencing starving?

Multiple Choice

Process A

Process B

Process C

Process B and Process C

None

 

 

It is generally believed that the correct cost for a well-run quality management program should be under 2.5 percent of sales.

True or False

 

 

If you want to reduce process flow time, it has been suggested that you can perform activities in the process in parallel.

True or False

 

 

A quality guru named Philip Crosby defined quality as conformance to requirements.

True or False

 

 

Throughput rate of a production process is the amount of time a unit spends actually being worked on.

True or False

 

 

Which of the following is not an analytical tool used in Six-Sigma quality improvement programs?

Multiple Choice

Flowcharts

Run charts

Control charts

Pareto diagrams

Decision diagrams

 

 

An opportunity flow diagram is a time-sequenced chart showing plotted values measuring the flow of end product or components.

True or False

 

 

Quality at the source" refers to the degree to which product or service design specifications are met.

True or False

 

 

Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?

Multiple Choice

Blocking

Buffering

Starving

Buffer

Setup time

 

It is generally believed that the correct cost for a well-run quality management program should be under 2.5 percent of sales.

True or False

 

Productivity in a production process can be measured by the ratio of output to input.

True or False

 

 

The term "conformance quality" refers to the relative level of performance of a product as compared to competing products. For instance, certain luxury sedans are said to be of "higher quality" than some low-priced sub-compact automobiles.

True or False

 

 

The dimension of design quality that concerns the sensory characteristics of the product is which of the following?

Multiple Choice

Features

Serviceability

Perceived quality

Reputation

Aesthetics

 

 

A rectangle is conventionally used in a process flowchart to represent a task or operation.

True or False

 

 

Job design is defined as the function of specifying the work activities of an individual or group in an organizational setting.

True or False

 

 

The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following?

Multiple Choice

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