MGT 362T Week 5 Practice: Wk 5 - Quiz | eBooks | Education

MGT 362T Week 5 Practice: Wk 5 - Quiz

MGT 362T Week 5 Practice: Wk 5 - Quiz PLDZ-12601 Free
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MGT 362T Week 5 Practice: Wk 5 - Quiz

The _____ image of managing change argues that the purpose of communication is to ensure that people understand what is going to happen and what is required of them.

Multiple Choice

director

navigator

caretaker

coach

 

 

The _____ image of managing change argues that the purpose of communication is to let people know the "why" of changes, their inevitability, and how best to cope and survive them.

Multiple Choice

director

navigator

caretaker

interpreter

 

 

The _____ image of change views the purpose of communication as a way to ensure that people share similar values and are aware of what actions are appropriate to those values.

Multiple Choice

director

navigator

caretaker

coach

 

 

_____ occurs when more new information is provided more quickly than recipients can process.

Multiple Choice

Message overload

Message distortion

Message ambiguity

Message perception

 

 

_____ occurs when meanings are misinterpreted due to intentional or unintentional problems during the sending or receiving of the message.

Multiple Choice

Message overload

Message distortion

Message ambiguity

Message perception

 

 

According to the _____ image of managing change, with respect to sustaining change, it is the responsibility of the change manager to design the change process and direct others to comply to ensure that planned objectives are achieved.

Multiple Choice

director

navigator

caretaker

coach

 

 

According to the _____ image of managing change, with respect to sustaining change, the change manager designs the change process to fit the context, recognizing that modifications will be required and that the outcome may not be as intended.

Multiple Choice

director

navigator

caretaker

coach

 

 

According to the _____ image of managing change, with respect to sustaining change, change outcomes will be determined primarily by contextual factors and not by management intervention.

Multiple Choice

caretaker

coach

interpreter

nurturer

 

 

According to the _____ image of managing change, with respect to sustaining change, the change manager's main role is to help others to develop the capabilities necessary to achieve the intended outcomes of the change.

Multiple Choice

caretaker

coach

interpreter

nurturer

 

 

According to the _____ image of managing change, with respect to sustaining change, the change manager develops understanding of the meaning and significance of the changes and what will count as successful outcomes.

Multiple Choice

caretaker

coach

interpreter

nurturer

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