PSC-495 Topic 1 Affinity Diagram and Root Cause Analysis
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The purpose of this assignment is to use an affinity diagram to brainstorm and identify root causes of the organizational problem and potential solutions for addressing it.
Now that you have identified the basic problem you want to resolve within your organization, you will need to think about root causes for the problem. Read the Topic Materials and the "Brainstorming With an Affinity Diagram" handout to help you narrow and specify the cause(s) for the problem.
Complete the affinity diagram action steps outlined on the "Brainstorming With an Affinity Diagram" handout, including the "Five Whys Root Causes Analysis." This can be done using online mind mapping resources like those found in the Topic Materials, by using post-it notes, or through the use of Excel or Word documents and tables. When constructing the affinity diagram, be sure to complete all six steps described on the handout. You will reference these root causes
APA style is not required, but solid academic writing is expected.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
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