Consumer Behavior for Dummies | eBooks | Business and Money

Consumer Behavior for Dummies

Consumer Behavior for Dummies 0470449837
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Concrete, actionable recommendations for understanding consumers and growing a businessConsumer behavior is the study of how people buy, what they buy, when they buy, and why they buy. Consumer Behavior For Dummies provides marketers, small business owners, and decision makers at all levels of an organization with the tools they need to capture the attention of customers in this increasingly fractured and ultra-segmented consumer society. It gives readers a better understanding of the factors that consumers consciously and subconsciously consider when making a purchase decision, and enables them to leverage that information to develop a more effective marketing mix that speaks directly to the needs and desires of their customers. This title provides concrete, MBA-level instruction for readers on how to apply these tools to their marketing programs.Laura A. Lake (Stilwell, KS) has been involved in the marketing industry since 1997. She is a marketing columnist at About.com, where she brings an easy-to-understand and fresh perspective to the field of consumer behavior.Get into the minds of consumers and increase your revenue Want to better understand why consumers think and act the way they do? This practical guide gives you the tools to identify the influences that affect their purchasing behavior. It also shows you how to apply that knowledge as you develop a marketing strategy that speaks directly to their needs. You'll see how to capture their attention, motivate them to purchase your products and services, earn their loyalty, and much more. Why do they buy? -- understand the decision-making process consumers go through when considering a purchase Apply behavior to marketing -- learn the 4Ps of marketing and how consumer behavior plays a role in each Gain a deeper understanding of the individual consumer -- gauge a consumer's motivation, emotions, perception, and attitude and use them to predict and change buying intentions Explore external influences on customers -- from cultures to family life cycles to household structures and social groups, see how purchasing patterns are affected Craft your marketing strategy -- use consumer knowledge to delve into market research, identify key segments, and launch into untapped markets Implement your plan -- create powerful positioning strategies and reach customers where they're at with a message that motivates them Open the book and find: Actionable, real-world insight and advice Tips to help you lead consumers from attention to action Research techniques and marketing tips How self-concepts and lifestyle change consumer behavior Methods for cultivating repeat business and loyalty Ways to protect against consumer misbehavior Advice on encouraging new product adoption Ten ways to enhance customer satisfactionGet into the minds of consumers and increase your revenue!Get into the minds of consumers and increase your revenue! Want to better understand why consumers think and act the way they do? This practical guide gives you the tools to identify the influences that affect their purchasing behavior. It also shows you how to apply that knowledge as you develop a marketing strategy that speaks directly to their needs. You'll see how to capture their attention, motivate them to purchase your products and services, earn their loyalty, and much more. Why do they buy? - understand the decision-making process consumers go through when considering a purchase Apply behavior to marketing - learn the 4Ps of marketing and how consumer behavior plays a role in each Gain a deeper understanding of the individual consumer - gauge a consumer's motivation, emotions, perception, and attitude and use them to predict and change buying intentions Explore external influences on customers - from cultures to family life cycles to household structures and social groups, see how purchasing patterns are affected Craft your marketing strategy - use consumer knowledge to delve into market research, identify key segments, and launch into untapped markets Implement your plan - create powerful positioning strategies and reach customers where they're at with a message that motivates them Open the book and find: Actionable, real-world insight and advice Tips to help you lead consumers from attention to action Research techniques and marketing tips How self-concepts and lifestyle change consumer behavior Methods for cultivating repeat business and loyalty Ways to protect against consumer misbehavior Advice on encouraging new product adoption Ten ways to enhance customer satisfaction

Concrete, actionable recommendations for understanding consumers and growing a businessConsumer behavior is the study of how people buy, what they buy, when they buy, and why they buy. Consumer Behavior For Dummies provides marketers, small business
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