Employee Training and Development with SOP eBook
A training and development success in 24 hours with a Standard Operating Procedure.
A SOP is the finest, fastest, most certain way known to business to successfully train people in standard duties. Discover how to realize and release the continuous improvement power of a Standard Operating Procedure (SOP). Mike uses a common task we are all familiar with, tying a shoe, for a sample SOP.
This book is more than a 'how to' manual on writing Standard Operating Procedures with a sample SOP. With this book you can take a new employee, or a poor-performer, and turn them into a successful, productive worker faster than any other way known to the business world. You will be astounded at their progress.
"The secret power of a SOP, or work instruction, is the years of training, know-how, experience, learning, testing, research and discoveries imbedded within it."
SOPs are the perfect training and development tool for mastering established jobs. With them you can continuously improve people's performance.
Table of Contents
TITLE (Page Number)
When to Use a SOP (4)
When Not To Use A SOP (5)
A Story Of The Success And Power Of a SOP (5)
The Three Secrets Of Writing A Great SOP (8)
The Best Person To Write a SOP (9)
SOP For Teams (11)
Layout to Aid Understanding (Make it Intuitively Easy to Absorb) (11)
Start With A Summary, End With A Summary (13)
List All Tools, Equipment and References (13)
Be Totally Complete (If you can't write it, show it.) (14)
Be Simple, Be Exact (Clearly indicate very action, measure and timing) (14)
Full Details Clearly Provided Step by Step (16)
Provide Regular Testing For Certainty (17)
Request Proof That Each Step is Correctly Done (18)
Keep It A True Record of Current Best Practices (19)
Keep Control of What is Recorded (19)
Keep the Master Copy Safe (19)
Conducting the Training (20)
Conduct Random Audits (21)
Shoe Lace Tying Example (22)
Cash flow Spreadsheet Example (29)