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HLT-540 Topic 8 Stakeholder Scenario

HLT-540 Topic 8 Stakeholder Scenario PLDZ-2281
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HLT-540 Topic 8 Stakeholder Scenario

Health Care Research Methods, Analysis, and Utilization - Using Research in a Health Care Setting

GCU

 

Read and complete "Stakeholder Scenario" resource.

As is usually the case, it is possible to achieve some measures of acceptance of changes. The way you respond will affect your ability to do this. However, in real life, it rarely happens this quickly.

When involved in negotiations, key elements to remember include:

• Pay close attention to the reasons people give for their resistance. You will gain a better insight into their thought processes and can tailor your responses to their perspectives.

• You may have to ask questions several times to dig into the real reasons why people may oppose something. The opposition sometimes can be driven by fears and anxieties, but those are not usually expressed initially. However, if you keep asking questions and listening carefully, they will begin to emerge.

• Once you have a sense of the perspectives of the various stakeholders about the change, you can begin to address them and use them to overcome any objections to the change.

• Sometimes the best you can get in the initial conversations is a willingness to move away from “I’m not gonna.” to “Let me see the data.” That’s a big step toward willingness.

Based on this initial scenario, develop an implementation plan. It should include:

• The administrator’s initial statement of what is being implemented and why.

• (Review the stakeholder’s background thinking and first responses.) The administrator’s (your) response option choice.

• How to communicate with the stakeholders (especially if they need further convincing).

• What evaluation criteria are needed?

• Time frames.

• Other items you think would be valuable to include.

A+ Tutorials HLT-540 Topic 8 Stakeholder Scenario Health Care Research Methods, Analysis, and Utilization - Using Research in a Health Care Setting GCU Read and complete "Stakeholder Scenario" resource. As is usually the case, it is possible
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