MGT-655 Topic 2 DQ 2- Name the five types of customer-introduced variability and discuss options…
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MGT-655 Topic 2 DQ 2
Operations Management - Manufacturing and Service Environments
Grand Canyon University (MGT-655-0101)
Name the five types of customer-introduced variability and discuss options that let companies offer a high level of accommodation at low cost or reduced variability without damaging the service experience. Provide your rationale and at least one source.