BUS 461 Week 5 DQ 1 Queuing Models
In today’s fast-paced environment, individuals are continually trying to do more with the same limited time constraints. In a retail store like Wal-Mart, explain how components of queuing systems can influence customer satisfaction or dissatisfaction. How might the queuing process positively or negatively impact customer loyalty? Respond to at least two of your classmates’ postings.