How to Talk When They Balk: Communicating With 'Challenging' Clients Teleseminar | Audio Books | Business and Money

How to Talk When They Balk: Communicating With 'Challenging' Clients Teleseminar

How to Talk When They Balk: Communicating With 'Challenging' Clients Teleseminar TALKWHENTHEYBALK-TELESEMINAR-JULY14 Instant Download Price
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How to Talk When They Balk: Communicating With 'Challenging' Clients

Teleseminar with Bridget (Weide) Brooks | Originally recorded July 2014 | Length: 58 minutes (MP3 format)

This teleseminar will help you handle problem situations with clients, no matter how small -- or how large.

Here's what you'll learn:

  • The first -- and most important -- thing you should do when a client complains
  • Three questions to ask the client to find out what is REALLY going on
  • How to elicit constructive, productive feedback from unhappy clients
  • Three words NOT to use -- and one MAGIC word that can really make a difference.

You'll also get practical "takeaway tips" that will help you communicate more effectively with ALL your clients … not just challenging ones.

Includes handouts, transcript, and MP3 recording.

How to Talk When They Balk: Communicating With 'Challenging' ClientsTeleseminar with Bridget (Weide) Brooks | Originally recorded July 2014 | Length: 58 minutes (MP3 format)This teleseminar will help you handle problem situations with clients, no mat
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