iLearn_Professional Telephone Skills | eBooks | Education

iLearn_Professional Telephone Skills

iLearn_Professional Telephone Skills 96_0601 Instant Download Price
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iLearn Solutions
Buy and Download Description In this iLearn object you will learn: 1. The essentials of professional telephone skills 2. How to apply professional telephone skills in the workplace 3. Advanced concepts in professional telephone skills Key concepts include: Listening Style; Passive Listening; Surface Listening; Active Listening; Rapport; Voice Tone and more... In this iLearn object you will learn: 1. The essentials of professional telephone skills 2. How to apply professional telephone skills in the workplace 3. Advanced concepts in professional telephone skills Key concepts include: Listening
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